Case Studies | Construction Logistics

Digitizing Load Management for Time-Critical Deliveries

A leading logistics team in the construction industry partnered with ShipmentX to automate load coordination, reduce freight costs, and enable competitive, secure carrier bidding.

25%

Freight Cost Reduction

65%

Less Coordination Time

2x

Carrier Participation

40%

Admin Overhead Reduction

The Client: Infrastructure Materials Leader

One of the UK's largest suppliers of construction and infrastructure materials, the client operates a high-volume logistics network moving aggregates, asphalt, and ready-mix concrete to commercial projects across the country. With a decentralized fleet model and a strong private carrier base, their operations depend on precise load scheduling, secure coordination, and high-speed fulfillment—especially for time-sensitive deliveries tied to active construction sites.

Infrastructure Materials Provider
Construction Logistics Challenges

The Challenge

As delivery volumes grew across construction sites and materials depots, the client needed more control over cost, carrier coordination, and speed. Their existing workflows lacked the digital infrastructure to support competitive pricing and real-time collaboration at scale.

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Limited Spot Market Competitiveness

Relying on a fixed carrier network restricted access to dynamic rates and broader capacity options.

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Unstructured Quoting Process

Without a standardized bidding system, it was difficult to gather, compare, and respond to carrier quotes efficiently.

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Manual Coordination & Delayed Updates

Dispatch and delivery updates required manual follow-ups, slowing turnaround and reducing transparency.

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No Central Bidding Hub

Shippers lacked a central system to post grouped or individual loads, invite bids, and track responses in real time.

The ShipmentX Solution

ShipmentX implemented a custom Digital Loadboard tailored for high-volume construction logistics—introducing secure load visibility, reverse auction bidding, and automated execution across single shipments and multi-load work orders.

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Secure Load Visibility

Post shipments privately or share with approved carriers—control access per load or work order.

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Reverse Auction Bidding

Support for open bids, fixed rates, and price-band offers—carriers quote competitively in real-time.

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Work Order Support

Post multiple shipments under a single work order; carriers can quote per load or full batch.

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SecureLink™ Tracking

Live location sharing begins post-acceptance—ensuring delivery visibility without data exposure.

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End-to-End Automation

Digital flow from load creation to final delivery—reducing manual effort and coordination time.

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Unified Platform Access

A single platform for shippers and carriers to collaborate, quote, track, and close shipments in real-time.

Results & ROI

The deployment of ShipmentX's Digital Loadboard led to measurable cost reductions, increased carrier participation, and faster fulfillment cycles—transforming how the client manages private carrier operations at scale.

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65% Faster Coordination

Automated workflows cut down on follow-ups, manual calls, and status checks.

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2x Carrier Participation

Private and invited carriers engaged more consistently thanks to flexible bidding options.

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35% Faster Load Fulfillment

Quick bidding cycles and live confirmations accelerated dispatch and delivery timelines.

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25% Freight Cost Reduction

Competitive reverse bidding helped drive down spot rates across key lanes.

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40% Less Admin Overhead

Digitized processes replaced spreadsheets and manual handoffs across teams.

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Improved Load Security

Granular visibility controls and SecureLink™ ensured only accepted carriers accessed sensitive shipment data.

What's Next

Building on strong adoption across its private carrier operations, the client is expanding the ShipmentX platform to drive deeper automation, smarter pricing, and broader geographic coverage.

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AI Quote Optimization

Use market trends and historical data to recommend optimal rate bands for spot and contract loads.

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Expanded Carrier Network

Bring more vetted partners onto the platform for broader reach and better coverage across key regions.

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Automated Billing & Settlements

Streamline invoicing and payouts with automated freight billing tied to load milestones.

Conclusion

By adopting ShipmentX's private secure Digital Loadboard, the client transformed how it manages freight — combining flexible quoting, real-time visibility, and seamless coordination across carriers and dispatch teams.

With a 25% reduction in freight costs, 2x increase in carrier participation, and 65% faster coordination, the client has positioned itself as a digital-first logistics leader in the construction materials space — equipped to scale with speed, control, and confidence.

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