Case Studies | Construction Logistics
Digitizing Load Management for Time-Critical Deliveries
A leading logistics team in the construction industry partnered with ShipmentX to automate load coordination, reduce freight costs, and enable competitive, secure carrier bidding.
25%
Freight Cost Reduction
65%
Less Coordination Time
2x
Carrier Participation
40%
Admin Overhead Reduction
The Client: Infrastructure Materials Leader
One of the UK's largest suppliers of construction and infrastructure materials, the client operates a high-volume logistics network moving aggregates, asphalt, and ready-mix concrete to commercial projects across the country. With a decentralized fleet model and a strong private carrier base, their operations depend on precise load scheduling, secure coordination, and high-speed fulfillment—especially for time-sensitive deliveries tied to active construction sites.


The Challenge
As delivery volumes grew across construction sites and materials depots, the client needed more control over cost, carrier coordination, and speed. Their existing workflows lacked the digital infrastructure to support competitive pricing and real-time collaboration at scale.
Limited Spot Market Competitiveness
Relying on a fixed carrier network restricted access to dynamic rates and broader capacity options.
Unstructured Quoting Process
Without a standardized bidding system, it was difficult to gather, compare, and respond to carrier quotes efficiently.
Manual Coordination & Delayed Updates
Dispatch and delivery updates required manual follow-ups, slowing turnaround and reducing transparency.
No Central Bidding Hub
Shippers lacked a central system to post grouped or individual loads, invite bids, and track responses in real time.
The ShipmentX Solution
ShipmentX implemented a custom Digital Loadboard tailored for high-volume construction logistics—introducing secure load visibility, reverse auction bidding, and automated execution across single shipments and multi-load work orders.
Secure Load Visibility
Post shipments privately or share with approved carriers—control access per load or work order.
Reverse Auction Bidding
Support for open bids, fixed rates, and price-band offers—carriers quote competitively in real-time.
Work Order Support
Post multiple shipments under a single work order; carriers can quote per load or full batch.
SecureLink™ Tracking
Live location sharing begins post-acceptance—ensuring delivery visibility without data exposure.
End-to-End Automation
Digital flow from load creation to final delivery—reducing manual effort and coordination time.
Unified Platform Access
A single platform for shippers and carriers to collaborate, quote, track, and close shipments in real-time.
Results & ROI
The deployment of ShipmentX's Digital Loadboard led to measurable cost reductions, increased carrier participation, and faster fulfillment cycles—transforming how the client manages private carrier operations at scale.
65% Faster Coordination
Automated workflows cut down on follow-ups, manual calls, and status checks.
2x Carrier Participation
Private and invited carriers engaged more consistently thanks to flexible bidding options.
35% Faster Load Fulfillment
Quick bidding cycles and live confirmations accelerated dispatch and delivery timelines.
25% Freight Cost Reduction
Competitive reverse bidding helped drive down spot rates across key lanes.
40% Less Admin Overhead
Digitized processes replaced spreadsheets and manual handoffs across teams.
Improved Load Security
Granular visibility controls and SecureLink™ ensured only accepted carriers accessed sensitive shipment data.
What's Next
Building on strong adoption across its private carrier operations, the client is expanding the ShipmentX platform to drive deeper automation, smarter pricing, and broader geographic coverage.
AI Quote Optimization
Use market trends and historical data to recommend optimal rate bands for spot and contract loads.
Expanded Carrier Network
Bring more vetted partners onto the platform for broader reach and better coverage across key regions.
Automated Billing & Settlements
Streamline invoicing and payouts with automated freight billing tied to load milestones.
Conclusion
By adopting ShipmentX's private secure Digital Loadboard, the client transformed how it manages freight — combining flexible quoting, real-time visibility, and seamless coordination across carriers and dispatch teams.
With a 25% reduction in freight costs, 2x increase in carrier participation, and 65% faster coordination, the client has positioned itself as a digital-first logistics leader in the construction materials space — equipped to scale with speed, control, and confidence.